Shipping policy

BodyBly Digital Shipping & Delivery Policy

Effective Date: August 21, 2026

BodyBly sells digital products. Accordingly, no physical shipping is generally required or included unless a particular product specifically states otherwise.

1. Digital Delivery

After a successful purchase, eligible digital products may be delivered through:

  • Email;
  • Download link;
  • Customer account;
  • Digital delivery portal; or
  • Another electronic method identified at checkout.

2. Delivery Timing

Digital products are generally delivered electronically after payment has been successfully processed.

In many cases, delivery may occur shortly after checkout.

Delivery timing may occasionally be affected by:

  • Payment verification;
  • Fraud screening;
  • Technical problems;
  • Email-service interruptions;
  • Incorrect customer information;
  • Third-party service interruptions; or
  • Other circumstances outside BodyBly's reasonable control.

3. Check Your Email

After purchasing a digital product, customers should check:

  • Inbox;
  • Spam folder;
  • Junk folder;
  • Promotions folder; and
  • Other filtered email folders.

Customers should also verify that the email address entered during checkout was correct.

4. Missing Digital Product

If you do not receive your digital product, contact:

Support@BodyBly.com

Please provide your order number and email address used during checkout.

BodyBly will make reasonable efforts to identify and correct legitimate delivery problems.

5. Download Responsibility

Customers are responsible for maintaining compatible devices, software, internet access, and sufficient storage capacity necessary to access digital products.

6. Physical Shipping

Unless expressly stated on a product page, BodyBly does not ship physical merchandise.

7. Download Links and Access

Download links may be subject to security restrictions, expiration periods, usage limitations, or other access controls designed to prevent unauthorized distribution.

8. International Customers

Digital products may be purchased internationally where BodyBly makes them available.

Customers are responsible for determining whether their use or purchase of the product is lawful in their jurisdiction.

Applicable taxes, duties, fees, or other governmental charges may apply depending on the customer's location and the transaction.