Contact information
BodyBly Contact Information Policy
Effective Date: August 21, 2026
BodyBly values clear, accessible communication with customers, prospective customers, business partners, and other interested parties.
General Customer Support
For questions regarding orders, digital delivery, products, refunds, or general customer support:
Email: Support@BodyBly.com
Privacy Requests
For privacy-related questions or personal-information requests:
Email: Support@BodyBly.com
Legal Matters
For legal notices, intellectual-property concerns, formal legal correspondence, or other legal matters:
Email: Support@BodyBly.com
Mailing Address:
BodyBly
166 Hanging Rock Trl
Statesville, North Carolina, 28625
United States
Business Inquiries
For partnerships, collaborations, media inquiries, licensing, or other business matters:
Email: Support@BodyBly.com
Response Times
BodyBly aims to respond to legitimate customer and business inquiries within a reasonable period.
Response times may vary depending on inquiry volume, complexity, holidays, weekends, technical circumstances, and other factors.
Order Support
When contacting BodyBly about an order, customers should provide:
- Name;
- Order number;
- Email address used during purchase;
- Product name; and
- Description of the issue.
Customers should not send complete payment-card numbers, passwords, or other unnecessary sensitive information through ordinary email.