Privacy policy

BodyBly Privacy Policy

Effective Date: August 21, 2026
Last Updated: August 21, 2026

BodyBly ("BodyBly," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, subscribing to communications, contacting us, or otherwise interacting with our services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and disclose it, how we protect it, and certain rights that may be available to you under applicable privacy laws.

1. Information We Collect

Depending on how you interact with BodyBly, we may collect information such as:

Identity and contact information, including:

  • Name;
  • Email address;
  • Billing information;
  • Shipping information, where applicable;
  • Phone number, if voluntarily provided; and
  • Other contact information you provide.

Transaction information, including:

  • Products purchased;
  • Order numbers;
  • Purchase dates;
  • Transaction amounts;
  • Payment status; and
  • Relevant transaction information provided by payment processors.

BodyBly generally does not directly store complete payment card information. Payment information may be processed by third-party payment providers, such as payment processors, banks, card networks, or e-commerce platforms.

Account information, if accounts are available, may include:

  • Login credentials;
  • Account preferences;
  • Saved information; and
  • Product access information.

Communications, including information you provide when you:

  • Contact customer support;
  • Submit an inquiry;
  • Participate in surveys;
  • Submit reviews;
  • Respond to marketing communications; or
  • Communicate with BodyBly through social media or other channels.

Automatically collected information, which may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring URLs;
  • Pages visited;
  • Approximate geographic location;
  • Website interaction information;
  • Date and time of visits; and
  • Other analytics information.

2. Cookies and Similar Technologies

BodyBly may use cookies, pixels, tags, scripts, analytics technologies, and similar technologies to:

  • Operate and secure our website;
  • Remember preferences;
  • Understand website traffic;
  • Measure advertising performance;
  • Improve website functionality;
  • Analyze consumer behavior; and
  • Deliver or measure relevant marketing.

Third-party providers may independently place cookies or similar technologies on your device when their services are integrated into our website.

Depending on your location and applicable law, you may have options to manage certain cookies or tracking technologies through your browser settings, cookie-consent tools, or other available privacy controls.

3. How We Use Personal Information

BodyBly may use personal information to:

  • Process and fulfill purchases;
  • Deliver digital products;
  • Provide customer support;
  • Create and manage accounts;
  • Communicate regarding orders or services;
  • Send marketing communications where permitted;
  • Improve products and website functionality;
  • Analyze website traffic and performance;
  • Prevent fraud and unauthorized activity;
  • Maintain cybersecurity;
  • Comply with legal obligations;
  • Enforce our agreements and policies; and
  • Protect the rights, property, and safety of BodyBly and others.

4. Marketing Communications

Where legally permitted, BodyBly may send promotional emails, newsletters, product announcements, educational content, and special offers.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the applicable communication or by contacting us.

Transactional communications, such as order confirmations, product-delivery communications, account notices, and certain service-related communications, may continue even after you unsubscribe from promotional marketing.

For commercial email, BodyBly will seek to follow applicable requirements, including CAN-SPAM requirements where applicable.

5. How We Share Personal Information

BodyBly may disclose personal information to service providers and business partners that help us operate the business, including providers involved in:

  • E-commerce hosting;
  • Payment processing;
  • Digital product delivery;
  • Email marketing;
  • Customer support;
  • Website analytics;
  • Advertising and marketing;
  • Fraud prevention;
  • Cloud hosting and storage;
  • Website security; and
  • Business administration.

These parties generally receive only the information reasonably necessary to perform their services.

BodyBly may also disclose information when required to:

  • Comply with law;
  • Respond to lawful governmental requests;
  • Protect our rights or property;
  • Prevent fraud or abuse;
  • Protect the safety of users or others;
  • Investigate violations of our policies; or
  • Support a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

6. Sale and Sharing of Personal Information

BodyBly does not sell personal information in exchange for money unless this Privacy Policy is updated to specifically state otherwise.

However, certain privacy laws may define terms such as "sale" or "sharing" more broadly to include certain advertising, analytics, or targeted-marketing activities.

Where applicable law provides consumers with rights relating to the sale, sharing, targeted advertising, or other processing of personal information, BodyBly will provide applicable rights and mechanisms consistent with those laws.

7. California Privacy Rights

Depending on whether BodyBly is subject to the California Consumer Privacy Act ("CCPA"), California residents may have certain privacy rights, potentially including rights to know, delete, correct, opt out of certain sales or sharing, limit certain uses, and receive equal treatment for exercising privacy rights. The precise obligations and applicability depend on the business and circumstances.

California consumers may submit a privacy request by contacting:

[PRIVACY EMAIL]

BodyBly will verify requests as required by applicable law and respond within legally required timeframes.

8. European Economic Area and United Kingdom Privacy Rights

If BodyBly offers products or services to individuals whose personal data is protected by privacy laws such as the GDPR, applicable individuals may have rights that can include access, rectification, erasure, restriction, objection, data portability, and other rights depending on the applicable circumstances.

9. Data Retention

BodyBly retains personal information for as long as reasonably necessary to:

  • Provide products and services;
  • Complete transactions;
  • Maintain appropriate business records;
  • Resolve disputes;
  • Prevent fraud;
  • Enforce agreements;
  • Comply with legal obligations; or
  • Satisfy legitimate business purposes.

Retention periods vary depending on the type and purpose of the information.

10. Data Security

BodyBly uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

11. Children's Privacy

BodyBly's website and products are not intentionally directed toward children under the age at which parental consent is required under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to BodyBly improperly, contact us at:

[PRIVACY EMAIL]

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, social networks, payment services, or other resources.

BodyBly is not responsible for the privacy practices, security, policies, or content of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

13. Changes to This Privacy Policy

BodyBly may update this Privacy Policy periodically.

Changes become effective when posted, unless otherwise required by law.

The "Last Updated" date at the top of this policy indicates when the policy was most recently revised.

14. Contact

Privacy questions or requests should be directed to:

BodyBly
Legal Business Name: BodyBly
Email: Support@BodyBly.com 
Business Address: Statesville, North Carolina, 28625
Country: United States