Privacy Policy

Privacy Policy

At BodyBly, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how BodyBly (“BodyBly,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when you visit our website, purchase or access our digital products, enroll in our courses or programs, communicate with us, subscribe to marketing communications, or otherwise interact with our services.

By accessing or using the BodyBly website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.

1.1 Information We Collect

Depending on how you interact with BodyBly, we may collect the following categories of information:

Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Full name
  • Email address
  • Billing and/or shipping address, when applicable
  • Telephone number
  • Account username or login information
  • Payment and transaction information
  • Products purchased
  • Course or program enrollment information
  • Customer support communications
  • Survey responses
  • Feedback
  • Reviews and testimonials
  • Information you provide when participating in promotions, contests, or giveaways
  • Information submitted through contact forms
  • Information you voluntarily provide regarding your fitness goals, preferences, experience level, or interests

BodyBly does not require you to provide health or medical information unless such information is necessary for a specific service and is expressly requested.

You should not submit medical records, diagnoses, prescription information, highly sensitive health information, or other confidential medical information through ordinary website contact forms unless BodyBly specifically instructs you to do so.

Payment Information

Payments may be processed through Shopify, Shopify Payments, PayPal, Stripe, Apple Pay, Google Pay, or other third-party payment processors available through our store.

BodyBly generally does not directly store complete payment card numbers.

Payment information may be collected and processed by the applicable payment processor in accordance with its own privacy policy, security practices, and terms.

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Referring website
  • Pages viewed
  • Links clicked
  • Approximate geographic location
  • Date and time of website access
  • Session information
  • Website interaction data
  • Purchase and cart activity
  • Cookies and similar technologies

1.2 How We Use Information

We may use personal information for legitimate business purposes, including to:

  • Process and fulfill purchases
  • Deliver purchased digital products
  • Provide access to courses, programs, downloads, templates, and other digital content
  • Create and manage customer accounts
  • Process payments
  • Provide customer support
  • Respond to inquiries
  • Communicate about purchases and transactions
  • Send administrative notices
  • Prevent fraudulent or unauthorized transactions
  • Detect and prevent security incidents
  • Improve website functionality
  • Improve products and services
  • Analyze website and customer behavior
  • Personalize user experiences
  • Send marketing communications where legally permitted
  • Conduct surveys and research
  • Administer promotions and offers
  • Maintain business records
  • Comply with applicable laws and legal obligations
  • Enforce our agreements, policies, and rights
  • Protect BodyBly, our customers, and other persons from fraud, abuse, or harm

1.3 Marketing Communications

Where permitted by applicable law, BodyBly may use your email address to send:

  • Product announcements
  • New product releases
  • Educational content
  • Promotions
  • Discounts
  • Fitness-related content
  • Company announcements
  • Cart or purchase-related communications
  • Newsletters

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in the communication.

Unsubscribing from marketing communications does not necessarily remove you from essential transactional or administrative communications, such as purchase confirmations, account notices, security notices, or support communications.

1.4 Cookies and Similar Technologies

BodyBly and third-party service providers may use cookies, pixels, tags, scripts, APIs, and similar technologies to:

  • Keep the website functioning
  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website usage
  • Measure advertising performance
  • Analyze traffic
  • Personalize content
  • Detect fraud
  • Improve website performance
  • Deliver relevant advertising where permitted

You may be able to control certain cookies through your browser or through available cookie-management tools.

Disabling certain cookies may cause portions of the website to function improperly.

1.5 Third-Party Service Providers

We may share information with third-party service providers that help us operate BodyBly.

These providers may include services relating to:

  • E-commerce
  • Website hosting
  • Payment processing
  • Digital product delivery
  • Email marketing
  • Customer relationship management
  • Analytics
  • Advertising
  • Customer support
  • Fraud prevention
  • Cloud storage
  • Website security
  • Course hosting
  • Automation
  • Business administration

These third parties may process information on our behalf or independently as described in their own privacy policies.

1.6 Shopify

BodyBly operates through Shopify or Shopify-related services.

Shopify may process personal information in connection with website operation, payment processing, order processing, analytics, security, and other e-commerce functionality.

You should review Shopify's current privacy documentation for additional information concerning its handling of personal information.

1.7 Information We May Share

BodyBly may disclose personal information when reasonably necessary to:

  • Complete transactions
  • Provide requested services
  • Deliver digital products
  • Operate our website
  • Provide customer support
  • Work with service providers
  • Prevent fraud
  • Investigate security issues
  • Comply with legal requirements
  • Respond to lawful requests from governmental authorities
  • Protect our rights or property
  • Protect the safety of our customers or others
  • Facilitate a business transfer such as a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal information in exchange for money unless expressly stated otherwise in a revised Privacy Policy.

Certain jurisdictions may define “sale,” “sharing,” “targeted advertising,” or similar concepts more broadly than ordinary business usage. Where applicable, BodyBly will comply with legally applicable obligations concerning those activities.

1.8 Analytics and Advertising

BodyBly may use analytics and advertising technologies operated by third parties.

These technologies may help us understand:

  • How visitors find BodyBly
  • Which pages receive traffic
  • Which products receive interest
  • Whether advertisements are effective
  • How users interact with our website
  • Which audiences may be interested in BodyBly

Depending on your jurisdiction and applicable law, you may have rights relating to certain forms of targeted advertising or data sharing.

1.9 Children's Privacy

BodyBly is not intended to knowingly collect personal information from children under the age required by applicable law without appropriate consent.

Unless expressly stated otherwise, BodyBly's products and services are intended for adults.

Parents or legal guardians who believe a child has provided personal information to BodyBly may contact us at:

Support@BodyBly.com 

We may take reasonable steps to delete information where legally required.

1.10 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, database, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Accordingly, BodyBly cannot guarantee absolute security of information.

1.11 Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:

  • Providing services
  • Maintaining records
  • Processing transactions
  • Resolving disputes
  • Preventing fraud
  • Complying with legal obligations
  • Enforcing agreements
  • Maintaining legitimate business records

Retention periods may vary depending on the type of information and applicable legal requirements.

1.12 Your Privacy Rights

Depending on your state, country, and circumstances, you may have rights relating to personal information, which may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how personal information is collected or used
  • Opt out of certain forms of targeted advertising, sale, or sharing where applicable
  • Withdraw certain forms of consent
  • Appeal a privacy-related decision where required by applicable law

To submit a privacy request, contact:

Support@BodyBly.com 

BodyBly may need to verify your identity before processing certain requests.

Some information may be exempt from deletion or access requirements where retention is necessary to comply with law, prevent fraud, resolve disputes, complete transactions, or protect legal rights.

1.13 International Visitors

BodyBly may be accessible internationally.

If you access BodyBly from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where BodyBly or its service providers operate.

Data-protection laws in those jurisdictions may differ from those in your home jurisdiction.

1.14 Third-Party Websites

BodyBly may contain links to third-party websites, applications, social platforms, payment services, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the applicable third party's privacy policy before providing personal information.

1.15 Changes to This Privacy Policy

BodyBly may update this Privacy Policy periodically to reflect:

  • Changes in our business
  • Changes in technology
  • Changes in applicable law
  • Changes in third-party services
  • Changes in data practices

When we make changes, we may update the “Last Updated” date.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

1.16 Contact

Questions regarding this Privacy Policy may be submitted to:

BodyBly

Location: Statesville, North Carolina, 2625 
Email: Support@BodyBly.com 
Website: www.BodyBly.com 

Statesville, North Carolina, 28625
Email: Support@BodyBly.com
Website: www.BodyBly.com

COOKIE POLICY

Brand: Fitness/Wellness 
Legal Business Name: BodyBly 
Website: www.BodyBly.com
Effective Date: 9/14/26
Last Updated: 9/14/26

At BodyBly, we use cookies and similar technologies to help operate, secure, improve, and personalize our website and to better understand how visitors interact with our digital fitness products, services, content, and online store.

This Cookie Policy explains what cookies are, how BodyBly may use them, the types of cookies and similar technologies that may be used on our website, and the choices you may have regarding those technologies.

This Cookie Policy should be read together with the BodyBly Privacy Policy and Terms of Service.

By continuing to use the BodyBly website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to any consent requirements or preferences applicable in your jurisdiction.

1. WHAT ARE COOKIES?

Cookies are small text files that websites may place on your device when you visit a website.

Cookies can allow a website to recognize a device, remember preferences, maintain a shopping session, improve functionality, measure website activity, and support other website operations.

Cookies may be:

First-party cookies: Cookies placed directly by BodyBly or by services operating on our behalf.

Third-party cookies: Cookies placed by third-party service providers that may operate independently or provide services to BodyBly.

Cookies may also be classified according to how long they remain on your device.

Session cookies: These generally expire when you close your browser.

Persistent cookies: These remain for a specified period or until they are deleted.

2. SIMILAR TECHNOLOGIES

In addition to cookies, BodyBly and its service providers may use technologies such as:

  • Web beacons

  • Pixels

  • Tracking pixels

  • Tags

  • Scripts

  • Software development kits

  • Browser storage

  • Device identifiers

  • Conversion-tracking technologies

  • Similar online tracking technologies

These technologies may perform functions similar to cookies, including measuring website activity, understanding user behavior, remembering preferences, preventing fraud, and measuring advertising effectiveness.

For simplicity, this Cookie Policy refers to cookies and similar technologies collectively as “cookies.”

3. WHY BODYBLY USES COOKIES

BodyBly may use cookies for legitimate business and operational purposes, including to:

  • Operate the BodyBly website

  • Maintain shopping-cart functionality

  • Process purchases

  • Deliver digital products

  • Maintain customer sessions

  • Keep users logged in where applicable

  • Remember customer preferences

  • Improve website performance

  • Analyze website traffic

  • Understand how visitors navigate the website

  • Measure marketing and advertising performance

  • Personalize website experiences

  • Improve products and services

  • Detect fraudulent transactions

  • Protect website security

  • Prevent abuse

  • Identify technical problems

  • Understand product interest

  • Measure conversions

  • Support customer-service functionality

4. TYPES OF COOKIES BODYBLY MAY USE

4.1 Strictly Necessary Cookies

These cookies may be necessary for the website to operate properly.

They may support functions such as:

  • Shopping-cart operation

  • Checkout

  • Account access

  • Authentication

  • Security

  • Fraud prevention

  • Session management

  • Load balancing

  • Website functionality

Because certain strictly necessary cookies may be essential to providing a requested service, disabling them may cause portions of the website to stop functioning properly.

4.2 Functional Cookies

Functional cookies may allow BodyBly to remember information and preferences, such as:

  • Language preferences

  • Region

  • User-interface preferences

  • Session settings

  • Previously selected options

These cookies can help provide a more convenient and personalized experience.

4.3 Analytics and Performance Cookies

Analytics cookies may help BodyBly understand how visitors use our website.

For example, we may use analytics technologies to understand:

  • Number of visitors

  • Traffic sources

  • Most-viewed pages

  • Product-page activity

  • Time spent on pages

  • Navigation behavior

  • Conversion activity

  • Technical errors

  • General website performance

Analytics data may help us determine which products, pages, educational resources, and website features perform well and where improvements are needed.

4.4 Advertising and Marketing Cookies

Where used and permitted by applicable law, BodyBly may use advertising or marketing technologies to:

  • Measure advertising performance

  • Understand the effectiveness of marketing campaigns

  • Identify audiences

  • Deliver relevant advertising

  • Measure conversions

  • Limit repetitive advertisements

  • Retarget users who have interacted with our website

  • Understand customer acquisition sources

These technologies may be operated by third parties.

4.5 Social Media Cookies

BodyBly may use integrations or embedded functionality associated with social platforms.

Examples may include platforms such as:

  • Instagram

  • Facebook

  • TikTok

  • YouTube

  • Pinterest

  • Other social-media or content platforms

These technologies may allow third parties to collect information regarding interactions with embedded content or links.

The applicable third party's privacy policy will govern its processing of information.

5. THIRD-PARTY SERVICES

BodyBly operates as an e-commerce business and may rely on third-party technologies to provide website, payment, analytics, advertising, marketing, digital-delivery, security, and customer-support functionality.

Depending on BodyBly's technology stack, these third parties may include services associated with:

  • Shopify

  • Shopify Analytics

  • Shopify customer accounts

  • Payment processors

  • Google Analytics

  • Google Ads

  • Meta

  • Instagram

  • Facebook

  • TikTok

  • TikTok advertising technologies

  • Pinterest

  • Email-marketing platforms

  • Customer relationship management platforms

  • Digital product delivery systems

  • Course platforms

  • Fraud-prevention services

  • Customer-support software

  • Website-performance tools

The actual services BodyBly uses may change over time.

Third-party providers may place or access cookies on your device and may process information according to their own privacy policies and terms.

6. SHOPIFY COOKIES

Because BodyBly may operate through Shopify, Shopify and services integrated with Shopify may use cookies and similar technologies necessary for:

  • Store operation

  • Shopping-cart functionality

  • Checkout

  • Customer authentication

  • Fraud prevention

  • Analytics

  • Personalization

  • Performance

  • Marketing measurement

Shopify's own policies and technology practices may change from time to time.

For additional information, customers should review Shopify's current privacy and cookie documentation.

7. PAYMENT AND SECURITY TECHNOLOGIES

Payment processors and fraud-prevention providers may use cookies, device information, or similar technologies to help:

  • Process transactions

  • Identify suspicious activity

  • Prevent fraud

  • Authenticate transactions

  • Protect customers and merchants

BodyBly does not control all technologies used by independent payment processors.

8. COOKIE CONSENT AND PREFERENCES

Where required by applicable law, BodyBly may provide a cookie-consent banner, preference center, or similar mechanism allowing visitors to choose certain categories of non-essential cookies.

Your available options may include:

  • Accepting all cookies

  • Rejecting certain non-essential cookies

  • Managing individual cookie categories

  • Changing your preferences later

The precise controls available may vary depending on your location and applicable legal requirements.

9. YOUR BROWSER CONTROLS

Most modern web browsers allow users to manage cookies through browser settings.

Depending on your browser, you may be able to:

  • Block cookies

  • Delete cookies

  • Receive warnings when cookies are placed

  • Allow certain websites to use cookies

  • Block third-party cookies

  • Clear stored website data

Disabling or deleting cookies may affect the functionality of BodyBly's website.

For example, certain features involving:

  • Shopping carts

  • Checkout

  • Customer accounts

  • Course access

  • Digital-product access

  • Personalized settings

may not function correctly if necessary cookies are blocked.

10. DO NOT TRACK SIGNALS

Some web browsers and devices offer “Do Not Track” or similar privacy signals.

Because there is currently no single universally accepted technical standard for responding to all such signals, BodyBly may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a privacy preference signal, BodyBly will handle it in accordance with applicable requirements.

11. TARGETED ADVERTISING AND DATA SHARING

Certain jurisdictions provide consumers with rights concerning targeted advertising, cross-context behavioral advertising, sale, or sharing of personal information.

Where applicable, BodyBly may provide mechanisms for exercising these rights.

Depending on the technology used and your jurisdiction, these mechanisms may include:

  • Cookie-preference controls

  • Opt-out links

  • Privacy settings

  • Browser or device controls

  • Email preferences

  • Other legally required methods

12. GOOGLE ANALYTICS AND SIMILAR ANALYTICS

BodyBly may use Google Analytics or another analytics provider to understand how visitors interact with the website.

Analytics services may collect information such as:

  • Device information

  • Browser information

  • IP-related information

  • Website interactions

  • Referral information

  • Approximate geographic information

  • Pages viewed

  • Events and conversion activity

Analytics information is generally used in aggregate or pseudonymous form to help improve the website and customer experience.

13. META, TIKTOK, AND OTHER ADVERTISING PIXELS

BodyBly may use advertising pixels or similar technologies from platforms such as Meta or TikTok to measure advertising effectiveness and understand interactions with BodyBly's website.

Depending on your settings and applicable law, these technologies may assist with:

  • Conversion measurement

  • Audience creation

  • Remarketing

  • Campaign optimization

  • Advertising attribution

These third parties may process information under their respective privacy policies.

14. EMAIL TRACKING TECHNOLOGIES

BodyBly may use tracking technologies in marketing emails where permitted by applicable law.

These technologies may help determine whether an email has been:

  • Opened

  • Viewed

  • Clicked

  • Forwarded

  • Otherwise interacted with

This information may be used to improve email campaigns and provide more relevant communications.

You may unsubscribe from promotional email communications using the unsubscribe mechanism included in the applicable communication.

15. HOW LONG COOKIES REMAIN

The duration of a cookie varies depending on its purpose.

Certain cookies may expire when your browsing session ends, while others may remain for a predetermined period.

Retention periods may depend on:

  • Cookie purpose

  • Technology provider

  • Website configuration

  • User preferences

  • Applicable legal requirements

16. CHANGES TO THE COOKIES WE USE

The cookies and technologies used by BodyBly may change as our website, products, marketing strategy, analytics systems, or technology providers change.

As a result, the examples contained in this Cookie Policy may not constitute a complete list of every cookie used at every point in time.

We may update this Cookie Policy when our practices materially change.

17. PRIVACY POLICY

Cookies may collect information that constitutes personal information under applicable law.

For more information about how BodyBly collects, uses, discloses, retains, and protects personal information, please review our:

Privacy Policy

18. CHILDREN

BodyBly is not intended to knowingly collect information from children in circumstances prohibited by applicable law.

Cookies should not be used by children to circumvent age restrictions or provide information without appropriate authorization.

19. INTERNATIONAL USERS

BodyBly may be accessible from jurisdictions outside the United States.

Cookie practices, consent requirements, and privacy rights may differ depending on your location.

Where required by applicable law, BodyBly may provide different cookie controls or notices based on the visitor's jurisdiction.

20. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time.

When we update the policy, we may revise the “Last Updated” date at the top of this page.

Your continued use of the website following an update constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

21. CONTACT BODYBLY

For questions about our use of cookies or privacy practices, contact:

BodyBly
Statesville, North Carolina, 28625
Email: Support@BodyBly.com
Website: www.BodyBly.com

END OF POLICY.